February 22, 2023, 4:53pm
Hi, I deployed a website to my personal account and configured the custom domain,
Recently, a new Netlify account was created for the organization, and I deleted the domain from the first site, so it could be used by the new account, but I’m getting this error:
or one of its subdomains is already managed by Netlify DNS on another team. kicest.com
Thank you for your help.
February 22, 2023, 5:00pm
@Ismail , welcome to the forums!
It looks like the domain was removed from the site but the DNS zone still exists on the other team. If you delete the DNS zone on the other team, you will be able to use the domain on your new team.
If you cannot find the other team or DNS zone, we have a DNS verification process. There is more information about that here:
Last Reviewed by Netlify Support Staff: Feb 2022
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exist on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for …
Please let us know if you create the verification DNS record or if there are any other questions.
February 22, 2023, 5:05pm
Thank you for your response SamO, I have added the TXT record.
February 22, 2023, 5:09pm
@Ismail this is removed you should be able to add your domain to your team/site. (:
February 22, 2023, 5:13pm
@SamO, it has been confirmed.