Problem transferring domain from one account to another

[mko]

Hi, I had two accounts on accident and had my website set up at the custom domain from Namecheap michaelauricht.tech

I deleted this domain from that account and then the account itself before I tested it on the other account.

Now when I try to add my custom domain michaelauricht.tech to my other account and site I get the error " michaelauricht.tech or one of its subdomains is already managed by Netlify DNS on another team."

but i was sure I deleted all ownership and everything as well as the site and the account from everywhere i could and now i cant log back in to the old account to check. any ideas?

[luke]

Hi, @mko. There is a support guide about this here:

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: September 2023 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exist on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…

​Please let us know if there are questions about that support guide or if you create the verification DNS record.

[mko]

Hi Luke,

Thanks so much for the response.

I have created the DNS record at michaelauricht.tech so i can link https://michaelauricht.netlify.app/ to it.

please and thank you!

[SamO]

Hi @mko sorry for the delay. I removed the domain from the other account. You should be able to add this domain your account.