Hello,
trying to transfer the domain mindsphere.sg from one Netlify account to mine. Currently I’m getting the error message: " mindsphere.sg or one of its subdomains is already managed by Netlify DNS on another team."
The previous person managing this domain said they have deleted it, but still unable to link the domain.
trying to point the domain to https://mindsphere-test.netlify.app/
I have used the chatbot and have added a TXT record. Please help to remove the DNS zones from any other accounts so that I can add it! Thank you.
I’ve done a quick check for you and don’t see what I’d expect to see, you might want to double check.
The support guide is here:
Last Reviewed by Netlify Support Staff: May 2024
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your Netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exists on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for…
The value you would use is https://answers.netlify.com/t/domain-transfer-from-1-account-to-another/124122
Hi Nathan, thanks for the reply. I have edited the TXT, could you help to try again?
the previous person that has used the domain on netlify has said they have removed the domain so Im not sure what the issue is.
@jiwon525 Still not seeing any text records.
I used some online tools to double check too: