I was attempting to connect my site to Hashnode and was prompted to add an A record and a CNAME however, I was getting a conflict from the NETLIFY and NETLIFYv6 DNS records. I thought I could delete those, add the 2 Hashnode records then add back the Netlify ones. Of course, I can’t seem to find a way to do that.
Is there a way a support engineer would be able to help add these records back or would I be able to delete the domain and add it back? (I haven’t been able to find a button for deleting the domain)
Hi, @alexwhitmore. When this happens the solution is to remove the domain for the site’s custom domain settings (found under Site Name > Settings > Domain management > Custom domains). Then add the custom domain back again in the same site.
Doing this will recreate the missing Netlify type DNS records. If that doesn’t fix it, please let us know.
Hello again! It seems like my Netlify records are back. However, now it says that my domain is registered externally but I’m sure that I registered via Netlify. The notification I get is that the nameservers aren’t Netlifys. Not sure how to fix this – perhaps make a new site and add the domain then would help? Any suggestions would be highly appreciated!