Is there a way to add the NETLIFY DNS records back?

Hi there,

I was attempting to connect my site to Hashnode and was prompted to add an A record and a CNAME however, I was getting a conflict from the NETLIFY and NETLIFYv6 DNS records. I thought I could delete those, add the 2 Hashnode records then add back the Netlify ones. Of course, I can’t seem to find a way to do that.

Is there a way a support engineer would be able to help add these records back or would I be able to delete the domain and add it back? (I haven’t been able to find a button for deleting the domain)

Thank you!!

I saw someone else experience this recently.

It doesn’t seem to be self service, you have to wait for support to perform it.

Hey there, @alexwhitmore :wave:

Thanks for reaching out! Can you please share the site ID of the site you were attempting to connect? That will help us look into this further.

Hi there,

Thanks for getting back to me! My site id is: 8d0b415d-aaff-4cd7-9abe-3b991320862d.

Alex

Hi, @alexwhitmore. When this happens the solution is to remove the domain for the site’s custom domain settings (found under Site Name > Settings > Domain management > Custom domains). Then add the custom domain back again in the same site.

Doing this will recreate the missing Netlify type DNS records. If that doesn’t fix it, please let us know.

1 Like

Hi Luke,

That worked, thank you so much!

Alex