I'm unable to Verify my Netlify Identity and reinstate my account

Hi, I have an issue when verify, I accidently return to the previous page and after I get back again, it said: “We were unable to verify your identity and reinstate your Netlify account”. Could you help me with this?

This post was seemingly “copied & pasted” by this other one:

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The way to receive help with login/account issues is to:

Read and follow this Support Guidehttps://answers.netlify.com/t/support-guide-help-i-cant-login-to-my-netlify-account/119360