Unable to verify identity - Account blocked

Hello Netlify Support,

I’m trying to verify my identity to reinstate my Netlify account, but I’m getting the message: “We were unable to verify your identity and reinstate your Netlify account.”

I’ve followed all instructions, checked my email, and attempted verification multiple times without success.

Could you please help me understand why this is happening and how I can proceed to recover my account?

My account email is: [seu email]
Thank you very much for your assistance!

@kaique To create a support ticket with the right team at Netlify:

Read and follow this Support Guide https://answers.netlify.com/t/support-guide-help-i-cant-login-to-my-netlify-account/119360