Unable to verify your identity and reinstate your Netlify account

Admin
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login error:
We were unable to verify your identity and reinstate your Netlify account.

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We were unable to verify your identity and reinstate your Netlify account.

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Hi, can you share the email you wrote in with?

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workforme187+netlify@gmail.com

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We were unable to verify your identity and reinstate your Netlify account.

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Hi thank you for reaching out . I shared the link to your email if you don’t see this in your inbox please check your spam.

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Identity Verification requires input

Your identity verification could not complete because of the following error:

The information provided could not be matched against global databases.

Please contact verifyid@netlify.com for support

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Please sent it again.

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Hi, please email the address above and please write back in when this is done so I can escalate accordingly.

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Actually I upload front side of document that why it may be fail.
Can you please send the verification link again?

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You can try accessing the link again. Can you please make sure the ID you are submitting is on the acceptable verification list?

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Old link not working. It throw an error “We were unable to verify your identity and reinstate your Netlify account.”

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Now It’s really weird. I Uploaded Driving Licence properly from front and back but in 15sec there is mail " Identity Verification requires input". What?

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I have issued a new verification link but I see you are still experiencing issues. Can you please reach out to verifyid@netlify.com from the email you are having issues verifying, they will respond in the coming days.

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I used workforme187+netlify@gmail.com instead of workforme187@gmail.com. i can’t send email from workforme187+netlify@gmail.com this email. new error:

“Netlify’s help desk has received your request, but the email address that sent the request does not seem to be associated with a Netlify login.”
may you help me Please?

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I’ve created a ticket for you in our helpdesk, you should hear back in the next couple of business days.

1 Like
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Thanks for creating ticket

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Can you please change registered email?

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I see we’ve responded to your ticket in our helpdesk. If you have follow-up questions, kindly respond to that ticket.