I cannot log in to my Netlify account

Support
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1

Hello Netlify Support,

I cannot log in to my Netlify account.
When I try “Log in with Google” or with my email, I always get this error:

“Authentication Error: We already have a registered user with this email address. Log in to connect your google account.”

There is no option to reset the password, it directly shows the login page.
I already tried incognito mode and clearing cookies, but nothing works.

Please help me restore access to my account.

My email: [ziayarwisa@gmail.com]

2

Hey there, I’m sorry to hear you’re having trouble accessing your account! I’m routing this to our helpdesk so we can assist you there. You will receive an email from us. Thanks!