Https://domain.com and https://www.domain.com

Mastmat09 · April 4, 2022, 8:36am

Hello,

my netlify site name. marvelous-squirrel-4d4dce.netlify.app
DNS issues is the website without the www does not redirect to the website https://www

this is the website does not working : https://html2react.com/
does anyone know how to proceed?

coelmay · April 4, 2022, 9:16am

It appears www.html2react.com is configured correctly with a CNAME pointing to ``, but html2react.com does not appear to have the required record as outlined in this documentation.

Mastmat09 · April 4, 2022, 3:34pm

Hi Coelmay,
thanks you, I tried the A record Netlify’s load balancer IP address: 75.2.60.5
The url says now your connexion is not private as if the ssl was not valid.

I will try later the apex-loadbalancer.netlify.com

coelmay · April 4, 2022, 9:12pm

The Let’s Encrypt certificate was likely only generated for the www subdomain as only it had verified DNS configuration.

Once the DNS record is changed and connected, you may need to renew the SSL certificate so that both apex and www subdomain are covered.