How can I register my domain

I can’t register my domain because I have a problem with my account, can someone help me?

What issue are you experiencing? Can you share a screenshot of what you’re seeing please?

I bought a domain in GoDaddy, thebigscience.com, but I registred the name in another account of Netlify but then I delete it, after that I sing up in another account and now when I want to add the domain: thebigscience.com or one of its subdomains is already managed by Netlify DNS on another team.

Hey there,@thebigscience that makes sense thanks for that context.

You need to verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

No, but I put the domain in other account and then I delete the account. Now, I’m trying to put the domain in this account (thebigscience0@gmail.com) but it appears this error:

I can’t verify domain ownership because I don’t have that option in my domain management.

You need to verify this with where ever you bought your domain, not in the Netlify UI.

But, what I have to do in GoDaddy?

Do you know how to do that in GoDaddy?

Or if you are of the support team, could you just delete that domain in the esdras.hdz@gmail.com’s account for I can put in this account.

Netlify’s team and community generally won’t provide instructions for working with other systems, you would need to consult their documentation and/or support.

I can tell from this other post:

That you’ve added appropriate TXT records:

You’ll just need to wait for Netlify Support to manually do the removal now (I don’t work for them).

@Melvin This one looks lined up.

1 Like

Thank you. So, Do I just have to wait?

@thebigscience Correct, and while you wait you could let Netlify know you would have liked to self-service by commenting on this feature request I made a few years ago:

https://answers.netlify.com/t/fix-another-site-is-already-using-this-domain-self-service/46443

People have this issue multiple times a day, and it always requires they wait for manual intervention.

Hi @thebigscience,

Apologies for the delay. I have verified the TXT Record, and you should now be able to add the domain to your site. Please let us know if you encounter any issues.

Thank you. I have other issue I have already register the domain but now when I search my domain (www.thebigscience.com), it redirects me to https://thebigscience.com/lander, it doesn’t redirect me to my site. @Melvin @SamO

Hi @thebigscience,

Thanks for following up. Could you clarify how to reproduce this issue?

I’m only seeing a redirect (301) from www.thebigscience.com to thebigscience.com (since this is the primary domain).

curl -I -L https://www.thebigscience.com/
HTTP/2 301
content-type: text/plain; charset=utf-8
date: Thu, 05 Sep 2024 16:41:06 GMT
location: https://thebigscience.com/
server: Netlify
strict-transport-security: max-age=31536000
x-nf-request-id: 01J71GZ7N6W8119NH4ZMY83W8R

HTTP/2 200
accept-ranges: bytes
age: 5368
cache-control: public,max-age=0,must-revalidate
cache-status: "Netlify Edge"; hit
content-type: text/html; charset=UTF-8
date: Thu, 05 Sep 2024 16:41:06 GMT
etag: "d42d78188a1f1dcd5c29f2bb64efbcfd-ssl"
server: Netlify
strict-transport-security: max-age=31536000
x-nf-request-id: 01J71GZ7TWTFJ53ZFH19PDAVT3
content-length: 644

Oh, I have seen that the issue is fixed.

Pardon for many questions I’m new here and I’m trying to upload my website for a project of STEM education.

I have an issue: when I click a button in my website, it redirects me to here @Melvin:

@thebigscience Your project is a Single Page Application (SPA), created with React.

Since there is really only “one page” for your entire site and all of the page changes are simulated by the react application, any direct requests to the server for those pages will receive the default 404 error, as the files really do “not exist”.

It’s why if you go to the home page then click on Programación in the menu, the page will load:

But if you then hit refresh on that page, or navigate there directly via link:
https://thebigscience.com/programa

It’s because:

  • There is an /index.html file that loads all the JavaScript for the application.
  • There is no /programa.html file.

Instead of creating files for every route, the solution on Netlify is mentioned in the documentation in a few places:

https://docs.netlify.com/frameworks/react/
https://docs.netlify.com/configure-builds/javascript-spas/

The rewrite rule you need to add is detailed here:
https://docs.netlify.com/routing/redirects/rewrites-proxies/#history-pushstate-and-single-page-apps

Create a file called _redirects that ends up in the root of your build output, in that file put:

/*  /index.html  200

As the documentation says:

This will effectively serve the index.html instead of giving a 404 no matter what URL the browser requests.

1 Like

I have solved all the issues, thank you so much!

glad to hear you were able to resolve your issue. Thanks for writing back in.