I used to work with Netlify a while ago. I had a build-pipeline set up and were using this domain “klausgasser.com”. I stopped working on this over about a year ago. Back then I deleted my Netlify account.
I want to continue on this project now and registered with Netlify again. This time around I wanted to register the domain directly with Netlify as well. It tells me that the domain is available but upon purchasing I get an error saying that this domain is “already managed by another team on Netlify”. I assume this links back to my old account? But I have no way of clearing that old configurations up anymore. Could someone help me here please?
@gasserkl The procedure may be different with the domain registered via Netlify, but normally you must verify domain ownership, see this thread for the details/instructions:
Hi! Thanks for the reply. I’m afraid I won’t be able to do anything here without any support from Netlify. I had the domain registered with easyname.com, but I discontinued my domain-subscription one or two years ago. Back then I also got rid of my old Netlify-account as I did not expect to use it anymore in the future… Well, things change ^^
Anyway, now I don’t have access to the controlpanel of my old account in Netlify, because I guess this is where I’d have to unlink the domain?
Hi!
As I doubt that the domain provider would be able to help me in a timely manner, I bought the domain there again for another year and set the DNS record now according to the linked ticket.
Can you confirm that you can move forward with that?
I do see that you’ve configured the A Record that points to 75.2.60.5 for klausgasser.com
host klausgasser.com
klausgasser.com has address 75.2.60.5
klausgasser.com has IPv6 address 2a01:aee0:0:18::11
klausgasser.com mail is handled by 10 mx01.easyname.eu.
klausgasser.com mail is handled by 10 mx02.easyname.eu.
However, I also see that there are some IPv6 records that may be causing the issue. We don’t support IPv6 when using our load balancer IP address. Please remove the AAAA record and then click the Verify DNS configuration button here.
FIY @gasserkl: partial obscuring of DNS records as done in your screenshot does nothing as those records are easily visible using DNS lookup tools (like dig.)
www.klausgasser.com is redirecting to klausgasser.com (likely because it the primary domain.)
On another note, klausgasser.netlify.app which you have mentioned above and is the CNAME record value doesn’t appear to exist as all I see is the Netlify 404 page.
Thanks for following up. I do see that DNS is configured correctly at this time:
host klausgasser.com
klausgasser.com has address 75.2.60.5
host wwklausgasser.com mail is handled by 10 mx01.easyname.eu.
klausgasser.com mail is handled by 10 mx02.easyname.eu.
host www.klausgasser.com
www.klausgasser.com is an alias for klausgasser.netlify.app.
klausgasser.netlify.app has address 44.217.161.11
klausgasser.netlify.app has address 44.219.53.183
klausgasser.netlify.app has IPv6 address 2600:1f18:16e:df02::64
klausgasser.netlify.app has IPv6 address 2600:1f18:16e:df00::64
As @dig mentioned, visiting the site is going to a Netlify 404 page. I see you’re using Next.js 14.1.4, but it doesn’t look like you’re using the Netlify/Next.js runtime v5. Could you give that a try?