Free plan stuck on operational credits; production deploys are paused with 30/30 credits available

Title: Free plan stuck on operational credits — production deploys paused with 30/30 credits available

Hi Netlify team,

My team is on the Free plan, and the dashboard shows the banner “sopa-r6000’s team is now running on operational credits — production deploys and Agent Runners are paused.”

However, my Usage & Billing page shows 30 credits available (with a warning icon next to the number), so the balance has barely been touched. My billing period only started on Aug 24, so it is far too early in the cycle for credits to be exhausted.

This matches the known stuck operational-credits flag bug that several other Free plan teams have reported since July 2026.

Team slug: sopa-r6000

Site: [your-site].netlify.app

Plan: Free

Billing period: Aug 24 – Sep 23, 2026

Credits available: 30/30

Concurrent builds: 0/1

Could you please reset the flag and re-enable production deploys for my team? I am currently blocked from publishing any updates to my site.

Thank you.