Form submission is not send to one email

Hello,

I have a form submission that work just fine. I got the submissions and they’re sent thanks to notification to one email. The problem is, when I add a notification to a another email, it doesn’t work.

The mail that has to be notified is: info@billyarty.com

Thanks,
Sammy

Hiya, sorry you are having trouble getting your forms to work.

This Support Guide is the first port of call to debug any forms issues. Please start here and work through these resources!

We also recommend trying to search the forums or look at topics tagged Netlify forms if you haven’t already - it’s likely your question was already asked by someone else!

If you are still having problems, please provide more information such as what you have already tried, and a link to your live form. :slight_smile:

Hi, I looked throughout all the guides and topics. I think the mail address is in the bounce list.

I’m not sure if I can do something from my side. Especially that it’s working with one email but not another.

Hey there, @Sammy_Sadati :wave:

We have removed your email from the hard bounce list. Please let us know if this resolves the issue.

The issue is solved. Thank you very much !

1 Like

Great, I am glad to hear that! Happy building :rocket: