Neon
1
I noticed that the free plan offers a 10MB upload limit per site, and I have a few questions:
- What happens if I exceed the 10MB limit? Will the site stop functioning, or will the form simply stop accepting additional uploads?
- If I upgrade to the Pro plan, does this upload limit increase?
- If the limits are still tier-based, does this apply to both free and Pro plans, or just to the Pro plan?
- What are the specific tier limits and their associated costs?
I’m reaching out as a last resort since this information doesn’t seem to be clearly outlined in the pricing details or documentation.
Limit is about 8 MB. Any POST request beyond that and our CDN will automatically reject it. This is the same across all tiers and cannot be increased.
Neon
3
Hi,
You misread the questions.
Not file size upload limit. But total upload limit.
I’m not sure which other limit you’re talking about.
There are 2 limits:
- Number of submissions:
- request body size:
Which other limit are you talking about?
Neon
5
This is the issue. You dont have it listed on your docs but you have a limit.
As you can see in my screenshot there is a 10mb file upload limit. This is for attachments when someone submits a form. Do you understand now?