Even if I add custom domain still can't reach site

Support
1

Hello,

My domain was connected to another hosting, I removed the connection from cpanel.
Updated dns to netlify in domain panel.
Also updated netlify but still it is not pointing to netlifty.
Any idea?

netlifyScreenshot 2022-08-15 102036
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2

Hi @alperunal

I see no difference between the Netlify subdomain or custom domain. I see no errors. In both cases, I see no loading of either entry-4c9b0ab5.mjs nor index-4ddb0a22.mjs. Rather I see entry-039f7e0e.mjs and index-039c17c7.mjs. So it is possible there is an issue with your cache. Have you tried a private/incognito window, different browser, and/or different device/network?

Screen Shot 2022-08-15 at 9.26.24 am
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5

@coelmay Thanks for your response, the issue looks like the domain still doesn’t recognize that I change the settings to Netlify dns.

6

I am seeing multiple Netlify DNS configurations around the world for lineup11.net using DNS Checker and Zoho Toolkit sometimes, dnsX.p02.nsone.net, some dnsX.p01.nsone.net

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Screen Shot 2022-08-15 at 6.50.40 pm
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Screen Shot 2022-08-15 at 6.50.33 pm
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Only one set of NS records should exist, not two (either dnsX.p02.nsone.net, or dnsX.p01.nsone.net)

7

@coelmay I updated all to p01 but still not working. Can you also verify it?

8

Again using DNS Checker, some are still showing p02. DNS changes do take time

I suggest you will need to wait until propagation is complete then test again.

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