Domain DNS connection problem

Dear Support,

I’ve had a Netlify account for a while, but haven’t done much with it, so I’m still a Netlify newbie.

A while ago I was able to get another account on Netlify to work, but I can’t figure this new problem out for some reason.

I manually deployed a new site today ( with custom domain name of, which I registered a long time ago through

The problem is that I can’t get Netlify to recognize my custom domain. If you navigate to that custom domain, you will see the page still cannot be found by Netlify.

I’ve already added the following name servers to my NameCheap account:

Can you help me figure out what’s wrong?


Hi, @levgroup. The issue here is that the site without the custom domain is also a page not found:

$ curl --compressed -svo /dev/null  2>&1 | egrep '^(<|>)'
> GET / HTTP/2
> Host:
> user-agent: curl/7.79.1
> accept: */*
> accept-encoding: deflate, gzip
< HTTP/2 404
< age: 0
< cache-control: public, max-age=0, must-revalidate
< content-encoding: gzip
< content-type: text/html; charset=utf-8
< date: Thu, 14 Jul 2022 04:03:28 GMT
< etag: 1657749047-ssl-df
< server: Netlify
< strict-transport-security: max-age=31536000; includeSubDomains; preload
< vary: Accept-Encoding
< x-nf-request-id: 01G7XE0FDX7G9DPRDX55JVJ8FN

This support guide is the starting place for that:

Thank you Luke! Got it figure out.