"{domain name} or one of its subdomains is already managed by Netlify DNS on another team."

This should be resolved.

Now it’s working,
thanks hrishikesh

i have the same problemn
my email pcviola.dev@gmail.com
I have another account at email pc7viola@gmail.com but I no longer have websites on it


@pc16 you’ll need to create a TXT record with the text linking to this thread.

but what value should the txt have?

just put the link to your post in txt field.

like that ?

Yes, but the TXT record needs to be verified-for-netlify.pauloviola.dev. Let us know when that is updated and we’ll take another look

ok, i put ‘‘verified-for-netlify.pauloviola.dev’’ right now

The DNS record in question does not exist at this time:

$ dig verified-for-netlify.pauloviola.dev TXT

; <<>> DiG 9.18.19 <<>> verified-for-netlify.pauloviola.dev TXT
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 42238
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 512
;verified-for-netlify.pauloviola.dev. IN	TXT

verified-for-netlify.pauloviola.dev. 900 IN SOA	ina1.registrar.eu. noreply.registrar.eu. 2016122000 10800 3600 604800 900

;; Query time: 232 msec
;; WHEN: Thu Dec 14 13:45:32 PST 2023
;; MSG SIZE  rcvd: 125

The SOA record is returned when the requested record is missing. This is also clarified by the ANSWER: 0 in the response meaning there is no answer to the DNS query.

You can also test if the DNS record is working using a web based interface like the one below:


That page above currently says: " Record not found!"

Would you please double-check the DNS record and let us know when the link above works?

I’m trying to put ‘’ verified-for-netlify.pauloviola.dev’’ but when saved it just stays ''verified-for-netlify ‘’

Hi, @pc16. The DNS record still isn’t working. Have you tried contacting the technical support for your DNS service (the technical support for the registrar) about this? If not, I would recommend doing so to get the DNS record working.

I spoke to them, the problem apparently is that I need the value to put in the txt file and they said that I can get this value when I register my domain on netlifly, but my problem is precisely that I cannot register the domain

that is right?

@pc16, you should be able to use the domain now.

I added the domain but now I have another problem, it’s been more than 24 hours and the ‘awaiting external dns’ still appears

I’ve had this problem before and I can never solve it

1 Like

Hi :wave:t6: propagation can take upwards to 48hours. If you are still experiencing this error please refer to our documentation below.

It’s been more than 48 hours and I’m still having the same problem.

Hi @pc16,

I see you had another forum post that I responded to. I mentioned in that post that the DNS Zone is inactive. You can read about inactive DNS zones and how to fix them here.

Checking on the DNS, I see the following:

dig pauloviola.dev NS +trace | tail -n 6
pauloviola.dev.		900	IN	NS	ina2.registrar.eu.
pauloviola.dev.		900	IN	NS	ina1.registrar.eu.
pauloviola.dev.		900	IN	NS	ina3.registrar.eu.
;; Received 244 bytes from in 141 ms

The name server being used is registrar.eu and not the Netlify name servers mentioned here:

You’ll want to change the name servers at the domain’s registrar to those mention in the above link.

i already did this but still with the same problemn