Hey,
I would really appreciate some help with my domain management please.
The netlify site name is https://stoutscout.netlify.app.
The custom domain is https://stoutly.co.uk.
The custom domain was set up perfectly with the nameservers pointed to Netlify and its been working fine since launch. I was trying to connect my custom email address to the domain and stupidly set up an A DNS record without thinking and this seems to have taken the custom domain down.
Since then the domain management dashboard has shown as ‘preparing your domain’. I’ve removed those DNS records. I made sure my domain was pointed to the Netlify nameservers.
I even tried removing the domain on Netlify, waiting 5 minutes and re-adding it. It’s been about 5 hours now and for some reason stoutly.co.uk seems to work on mobile but not desktop and when I check the dashboard it still says ‘preparing your domain’.
Is there anything I can do here? It’s really important I can get this domain back in a fully functional state.
Thanks,
-Scott
EDIT: It appears the domain is now working normally, however, the domain management dashboard on Netlify still says “Preparing your domain” and when I try to renew the SSL certificate it says that the domain isn’t served by Netlify. Is this normal?