Hello Netlify Support,
I own the domain adlobby.net through GoDaddy.
I am trying to add this domain to my current Netlify site, but Netlify shows this error:
“adlobby.net or one of its subdomains is already managed by Netlify DNS on another team.”
The previous Netlify team that had this domain was deleted, but the DNS zone still appears to be locked in Netlify’s system.
Please release/remove the Netlify DNS zone for adlobby.net so I can add it to my current Netlify project.
I can verify ownership through GoDaddy DNS if required.
Domain: adlobby.net
Current Netlify site: adlobby.netlify.app
Thank you.
I have added the TXT verification record in GoDaddy.
TXT name: verified-for-netlify
TXT value: https://answers.netlify.com/t/domain-adlobby-net-is-locked-by-netlify-dns-on-a-deleted-team/161645
Please verify and release the DNS zone for adlobby.net.
Hey @adlobby
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!