I am following up on my previous request regarding the release of the domain badukaezingasolucoes.com, which is currently linked to an old Netlify team I no longer have access to.
As this issue is impacting my business operations, I kindly request your urgent assistance in releasing the domain so I can proceed.
I remain available to complete any required verification.
Hi, @Baduka. That domain can be made available for reuse on a different team on June 2nd. Please open a support ticket that day to have the domain released.
I am following up on my previous request regarding the release of the domain badukaezingasolucoes.com, which is currently linked to an old Netlify team I no longer have access to.
As this issue is impacting my business operations, I kindly request your urgent assistance in releasing the domain so I can proceed.
I remain available to complete any required verification.
Hello Netlify Team, I am the verified owner of the domain. I am currently unable to add this domain to my Netlify project because the system indicates that it is already managed by Netlify DNS on another team. The issue occurred because my previous Netlify account was accidentally deleted, and I no longer have access to the original team where the domain was configured. I still have full control of the domain via my DNS provider. Please assist me in releasing this domain from the old Netlify account/team so I can add it to my current project. I am available to complete any verification required (such as adding a TXT record). This is urgent as it is affecting my business operations. Best regards, Pedro Baduka
Hi netlify support team
I own the domain badukaezingasolucoes.com registered with my DNS provider. The domain is currently attached to another Netlify team/project that I no longer have access to, due to my previous account being deleted.
Please release the domain so I can connect it to my current Netlify project
I would like to kindly follow up on my previous request regarding the domain badukaezingasolucoes.com. This matter is currently impacting our ability to proceed with our website deployment.
As mentioned earlier, the domain is still attached to a Netlify team/project that I no longer have access to due to the deletion of my previous account.
Could someone please assist in urgently releasing this domain so that I can connect it to my current Netlify project?
Your prompt support on this matter would be highly appreciated, as this is time-sensitive for our business operations.
I would like to follow up regarding the issue with the domain badukaezingasolucoes.com, which is still linked to a Netlify account/project that I no longer have access to.
This situation is currently blocking our website deployment, and we need to resolve it as soon as possible.
Could you please assist me, or direct me to the appropriate support contact, to urgently release the domain so I can reconnect it to my current Netlify project?
Your prompt support on this matter would be highly appreciated.
Please let me know if you need any additional information from my side.
Hello Netlify Support Team, I previously had the domain badukazingasolucoes.com configured in a Netlify account that has now been deleted. Currently, I am trying to add this domain to a new Netlify account, but I receive the error: “This domain is already managed by Netlify DNS on another team.” Since I no longer have access to the previous account, I kindly request your assistance to: - Remove the DNS zone associated with the old account - Release the domain so I can add it to my current Netlify account I can verify domain ownership if required. Thank you in advance for your assistance.
Best regards,
Pedro Baduka
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!
Hello, I am trying to add my domain badukaezingasolucoes.com to my Netlify project. The domain was previously connected to another Netlify account which has already been deleted. I have already: - Changed nameservers to Hostinger (ns1.dns-parking.com, ns2.dns-parking.com) - Configured DNS correctly: A record → 75.2.60.5 CNAME (www) → fastidious-sunburst-a8dc28.netlify.app - Verified that my Netlify site is active However, I still receive this error: “domain is already managed by Netlify DNS on another team” This confirms that the domain is still internally associated with a previous Netlify team. Please release/remove this domain from the previous team so I can attach it to my current project. Thank you
I deleted my previous Netlify account by mistake and now I cannot add the domain to my new account. It shows that the domain is still managed by another team.
I no longer have access to the previous account.
Can you please remove the DNS zone or release the domain so I can use it again?
Hi netlify support team
I own the domain badukaezingasolucoes.com registered with my DNS provider. The domain is currently attached to another Netlify team/project that I no longer have access to, due to my previous account being deleted.
Please release the domain so I can connect it to my current Netlify project
Hi,
I own the domain badukaezingasolucoes.com registered with my DNS provider. The domain is currently attached to another Netlify team/project that I no longer have access to, due to my previous account being deleted. I have full DNS access and can verify ownership through DNS records if required. Please release the domain so I can connect it to my current Netlify project: [teu-novo-site].netlify.app Thank you for your support.
Best regards,
Pedro Baduka
Hello Netlify Team, I am the verified owner of the domain:badukaezingasolucoes.com . I am currently unable to add this domain to my Netlify project because the system indicates that it is already managed by Netlify DNS on another team. The issue occurred because my previous Netlify account was accidentally deleted, and I no longer have access to the original team where the domain was configured. I still have full control of the domain via my DNS provider. Please assist me in releasing this domain from the old Netlify account/team so I can add it to my current project. I am available to complete any verification required (such as adding a TXT record). This is urgent as it is affecting my business operations. Best regards, Pedro Baduka
I am following up on my previous request regarding the release of the domain badukaezingasolucoes.com, which is currently linked to an old Netlify team I no longer have access to.
As this issue is impacting my business operations, I kindly request your urgent assistance in releasing the domain so I can proceed.
I remain available to complete any required verification.
Hi, @Baduka. That domain can be made available for reuse on a different team on June 2nd. Please open a support ticket that day to have the domain released.
Hello Netlify Team, I am the verified owner of the domain. I am currently unable to add this domain to my Netlify project because the system indicates that it is already managed by Netlify DNS on another team. The issue occurred because my previous Netlify account was accidentally deleted, and I no longer have access to the original team where the domain was configured. I still have full control of the domain via my DNS provider. Please assist me in releasing this domain from the old Netlify account/team so I can add it to my current project. I am available to complete any verification required (such as adding a TXT record). This is urgent as it is affecting my business operations. Best regards, Pedro Baduka
Hello Luke,
Just to clarify, my issue is not related to a netlify.app subdomain. I am trying to use my custom domain:badukaezingasolucoes.com However, the system indicates that this domain is already managed by Netlify DNS on another team. This happened because my previous Netlify account was accidentally deleted, and I no longer have access to that team. I still fully own and control the domain at the DNS/registrar level. Could you please assist in releasing this custom domain from the previous Netlify account so I can use it in my current project? I am available to complete any verification required (TXT record, DNS validation, etc.). This is quite urgent as it is affecting my business operations. Thank you in advance for your support.
Best regards,
Pedro Baduka
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