Domain healxpertphysio.com managed by another team

Support
1

Hi Netlify Support,

I am trying to add my domain healxpertphysio.com to my new Netlify account, but I am receiving the error: “healxpertphysio.com or one of its subdomains is already managed by Netlify DNS on another team.”

The domain was previously linked to a Netlify account that I have since deleted. Unfortunately, I did not remove the DNS zone or the domain from that account before deleting it, and now it appears to be “stuck” in the system.

I would like to request that you manually release this domain so I can add it to my current account.

Verification: I have already added a DNS TXT record to prove ownership.

  • Host: verified-for-netlify

  • Value: [Paste the link to THIS forum post here]

Please let me know once the domain has been released. Thank you for your help!

3

Hey @gopal0002 :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!