Can't login to my netlify account

Hello, I signed up netlify on 21 Jan and I didn’t log in to my account until yesterday. yesterday I wanted to log in with my github account I saw this error. " Error: Forbidden
Your client does not have permission to get URL /auth from this server". please help me to log in.

Hey there, @Nasi :wave:

Thanks for reaching out! Can you confirm that you followed these steps when linking your github repository to Netlify?

Does this happen in multiple browsers / on multiple devices? Can you share a screenshot of the exact error you are seeing when you attempt?

hello, Thank you so much. my problem was solved.

Hey @hillary
I can’t log in to my netlify account but signed up with github

What is the problem that you see?

another person has signed in with this email.
i have also sent many support appeal but no reply

Did you try logging in with email + password?

yes but it showed the same message ,is it because i signed up with github

Hi, @Deo-coder. Please use this workflow below:

  1. Login to Netlify using the email address and password only.
  1. Once logged into Netlify with the email address and password, then change the GitHub account associated with this email address here: Netlify App
  2. Log out of Netlify.

Once this is done, you should be able to log into Netlify using GitHub or the email address. Both methods of login should work now. If they do not or if there are any other questions, please let us know.

Thanks @luke it worked out