Cannot signin using github account

Hello, Netlify. Suddenly, I’m not able to sign in to my account anymore.

I tried to clean cookies and use the private tab, but neither helped. Would you mind to investigate it?

Hi, can you share your email so I can check?

Thanks for letting us know about the login issue with GitHub. The usual solution for this issue is the following steps.

  1. Login to Netlify using the email address and password only.

  2. Once logged into Netlify with the email address and password, then change the GitHub account associated with this email address here: https://app.netlify.com/user/settings#connected-accounts

  3. Log out of Netlify.

Once this is done, you should be able to log into Netlify using GitHub or the email address. Both methods of login should work now. If they do not or if there are any other questions, please let us know.

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Thank you, Luke. You may consider an issue resolved.

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