Verified account but can't sign in

Hi
I just signed up for an account and verified it but the error message says
“We already have a registered user with this email address. Log in to connect your GitHub account.”

Please help, thank you!

hiya :wave:t6: @ThatTanna welcome to the Netlify support forums! The usual solution for this issue is the following steps.

  1. Login to Netlify using the email address and password only.
  1. Once logged into Netlify with the email address and password, then change the GitHub account associated with this email address here: Netlify App
  2. Log out of Netlify.

Once this is done, you should be able to log into Netlify using GitHub or the email address. Both methods of login should work now. If they do not or if there are any other questions, please let us know.