Cannot upgrade: unable to create subscription: [{:code=>53000020, :message=>"Account is not activated."}]

Support
1

I get this error when I try to upgrade my account to pro

unable to create subscription: [{:code=>53000020, :message=>“Account is not activated.”}]

2

We’re happy to help here! Could you give us additional information to locate your account, such as a URL of a site hosted?

3

There is no hosted site yet. But here is the email address of the account: admin@pour.now

4

Thanks so much. You should now be able to successfully upgrade. Let us know if you’re still having issues.

5

It worked. Thank you

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