Hi there, Jaye with CustomerHD here. We’re trying to upgrade to the Pro plan but we’ve been receiving this error for about a week now:
unable to create subscription: [{:code=>53000020, :message=>“Account is not activated.”}]
Sorry about the trouble, @CustomerHD ! I’ve made a change on our side that should unblock you. Would you mind trying that upgrade one more time? Please let us know how it goes. Thank you!