Cannot access to my pages - possibility account suspended

Admin
1

Hi, when i login to netlify i cannot see any my page (only black screen).

obraz
obraz2556×1590 83.1 KB

All 3 my sites have not found information (for example http://ideasfactory.pl/). I didn’t get any information on netlify account notification or, email. I tried login via gitlab account - it maybe be necessary information :wink:
I’ve seen a lot of suspended account because someone violated Terms, but I dont think so that any of my page did it - kindergarten website, contact form, or dog behaviorist consultation form

2

Hey there, @rafalpetryka :wave:

Thanks so much for reaching out, and welcome to the Netlify Forums! It looks like this happened due to a missed payment. I have opened a helpdesk ticket on your behalf-- stay tuned to your email, a member of our Support staff will reach out directly via email in order to protect your account and payment details.

4

Same problem brother…

5

Hi @davidblock, welcome to the forums! :wave:t6: Can you try clearing your cache? You are on our starter plan so I don’t believe this issue is because of a missed payment.

Can you share a screenshot of what you see on your end and what happens before the black screen?

This will help us debug and escalate to the appropriate parties as needed.