"Awaiting Netlify DNS"

Support
45

Hello,

After working fine for the last 10 months, I also started having this problem on only one of my externally-registered domains using Netlify’s nameservers.

Netlify Address: ainslie-digital.netlify.app
Production Domain: https://ainslie.digital/

I checked for “inactive Netlify DNS zones” using dig + trace and WHOIS, both indicate receiving responses from Netlify’s nameservers:

dig ainslie.digital NS +trace | tail -n 6
ainslie.digital.        3600    IN      NS      dns1.p01.nsone.net.
ainslie.digital.        3600    IN      NS      dns2.p01.nsone.net.
ainslie.digital.        3600    IN      NS      dns3.p01.nsone.net.
ainslie.digital.        3600    IN      NS      dns4.p01.nsone.net.
;; Received 133 bytes from 2a00:edc0:6259:7:1::2#53(dns2.p01.nsone.net) in 6 ms

I receive an DNS_PROBE_FINISHED_NXDOMAIN error when trying to access the production domain, and the DNS panel shows 'Awaiting Netlify DNS` for the primary domain.

At Porkbun, the original registrar, I’ve confirmed that the name servers for the domain are set to:

dns1.p01.nsone.net
dns2.p01.nsone.net
dns3.p01.nsone.net
dns4.p01.nsone.net

Thanks for taking a look!

46

I was able to resolve this issue on my own by deleting the two NETLIFY records in my domain’s DNS panel, replacing them with standard ALIAS and CNAME records.

I followed these instructions: DNS failure for non www domain - #12 by luke

Finally, I manually requested a new SSL certificate at the bottom of the “Domain management” tab.

47

Hello,

I’m presenting the same problem again, please help Netlify team. Thanks in advance.

Captura de pantalla 2024-12-12 a la(s) 11.58.38 a. m.
Captura de pantalla 2024-12-12 a la(s) 11.58.38 a. m.2168×450 40.5 KB

48

@diegoremi This should now be resolved.

49

Me too, im facing the same issue, and idk what happened.

{90ED3296-DEA9-49FF-B23C-8ECB496D639A}
{90ED3296-DEA9-49FF-B23C-8ECB496D639A}1314×489 31.9 KB

50

Hi @PleseHelpme,

Thanks for reaching out!

Doesn’t look like the Netlify name servers are configured:

dig nuradli.site NS +trace | tail -n 6
site.			900	IN	RRSIG	SOA 8 1 900 20250123130259 20241224113259 24654 site. EBOShJNbHG0HNlnEMshWoXazWiMzaYoyVtvQJEip3aLQxlBde/Qm6b1Z HOx3kd79BLXM4murrM419SBmArwan1vs9G6Jt9hrNZNzineitfLuDrod HEgax+dPDp+FIgJgbDThCvv8g2MUF6LMOH/qJbtUcjVk9N5RK+L/HvoJ +7I=
kkkldpnn5k2662ei72hm1tvtee3uakea.site. 900 IN RRSIG NSEC3 8 2 900 20250105110057 20241206093057 24654 site. HJHy0A8Nu4/uQTaC9uNjoeuV0pPO//Bvx7MFtR3jkeLbq+Tde45M6sJ4 v90CpWp8fYcXMRjDN4iXjViCX/g76zuGyaAE6btjPtYj0mRNJC2BSc3z L9+/QfSozBjeGN7qpGN/V6Y/S9JjQOZ1YtmZ3DM8byDbGyDWgJggki49 DZo=
13t43m6gnduspuccu9svpem70on08olo.site. 900 IN RRSIG NSEC3 8 2 900 20250105162039 20241206145039 24654 site. MH8Wt9R5vp9J1jSCzwU3SMWqsebKJ2OtQXWrty1jGXmdbyPEWlVH2vqF Sn8eEElQyIGEdSwz7FoxaVHy6Z7jT41VIOGVMv4rdyCgy1SJp0a1LTls +FwU6KzsN5f/64di5x2FQdg38D9Cs4p2GAsb7HpAv+LSCxla3FvapA0/ vGQ=
l8an91mkqp10hpd6194dtl5qcvn50kug.site. 900 IN RRSIG NSEC3 8 2 900 20250105162039 20241206145039 24654 site. eIVyEhbFAKx8oKJV7iqNgVSq5LUxhHgjt29v5/S3LlPMgzUZP/WE13Em JVecpS1HQb9CYcUkTJav6fQ+Zhyrx06hxdDFhh/fGUf28Htoestb4rz4 9118Ij60cfj9pu0noIiSwrJwrCB4JZTPuxlUpiuNK+M44qlX8eLLG8TI ZsU=
;; Received 1000 bytes from 2a04:2b00:13ff::61#53(f.nic.site) in 84 ms

You’ll want to configure the name servers at your registrar mentioned here:

You’ll also want to remove the CNAME Record you added as that is not needed and could cause issues.

We have a Support Guide here on configuring Netlify DNS:

51

am also getting same error and here is the screenshot.

am getting SSL Handshake failed when i navigate to edibleindiamn.com

image
image1451×462 24.5 KB

52

i updated A record and CNAME in cloudflare with proxied status

53

You’ve got several AAAA records:

dig AAAA +short @8.8.8.8 edibleindiamn.com
2606:4700:3030::6815:4001
2606:4700:3030::6815:2001
2606:4700:3030::6815:7001
2606:4700:3030::6815:5001
2606:4700:3030::6815:6001
2606:4700:3030::6815:3001
2606:4700:3030::6815:1001

This doesn’t point to Netlify and should be removed.

55

Hello Team,

I’m experiencing the same issue.

Primary domain: revenuehouse.app
Netlify sub domain: revenuehouse.netlify.app

Kindly assist and treat as urgen. thank you

58

Hello Netlify Community!

If you need assistance from Netlify Support regarding the “Awaiting Netlify DNS” message, please submit those requests via our form here: Support.

This will create a helpdesk ticket so our Support team can help you with your specific case.

Thank you!! We look forward to helping you.

The Netlify Support Team