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[Support Guide] How can I manage my DNS with Netlify if I used another vendor to purchase my domain?

Last reviewed and updated by Netlify Support on 13 Sep 2021

You are well on your way already - cool! Let’s get this figured out.

This will be a three-step process but don’t worry, it’s not that hard. Open an app you use to take some notes or grab a piece of paper if you are old-school like me.

If you’d prefer a TL:DR; in the form of a video, check this out:

(Link to our topic on propagation as discussed in the video)

Otherwise, please read on :slight_smile:.

  1. Go ahead and log in to your Netlify account, and add the name of the awesome domain you own to your site.
  2. While you are still logged in, let’s turn on DNS for your site. Click the Options icon to the right of your custom name and select Setup Netlify DNS . There, scroll down to see your four Nameservers. Write or copy them down, because you’ll need them for the next (last!) step.
  3. Pull up the website for your domain registrar, aka the place where you bought your domain. Log in and edit the DNS settings there by replacing the existing nameservers with the Netlify nameservers you got from step 2.
  • NOTE: Before you do Step 3, if you have previously set up any records at your registrar, for example, an MX record to handle your email, enter those records over at Netlify. This will be on the same page where you see your name servers. If you already have an active domain that you are migrating, you should definitely read this other article about migrating before you do anything: [Support Guide] How do I migrate a domain to Netlify DNS with zero downtime? !

  • Aaand you’re done! That should be all you need to do, but here is how you can check your (or any other domain) in the terminal:

whois myawesomedomain.com | grep -i "name server"

You should see the Netlify nameservers from step 2. It make take time (up to 48 hours in rare cases) for these changes to be visible in a browser, so don’t worry if you can’t see your site right away. This article explains more about the delay and how to avoid it with some pre-planning: [Support Guide] Why do DNS / SSL changes take up to 48 hours to propagate? (TTL)

If you don’t see the right changes, try repeating the steps, or comment below and we’ll try to assist!

hi @laura,

Thank you so much for the post. I believe that i have done all of these steps. My https://www.mydomain.com is working fine but the http://mydomain.com is complaining about DNS not found.

I understand that I dont need to create any A records as netlify creates those for me but I’m not sure what I’m doing wrong.

Is that something you are able to assist with?

Hi, @tashmor. I believe this was answered on our helpdesk already.

As explained there, you did everything correctly and there was an error on Netlify’s side. It should be working now.

If not, please let us know.