Site name: [teacherrating.netlify.app]
Custom domain: teacherrating.com
Domain management > Production domains says that my primary domain is “Awaiting Netlify DNS”.
Domain management > HTTPS > SSL/TLS certificate says “ teacherrating.com doesn’t appear to be served by Netlify”.
The chatbot says this happens when “the DNS settings at my domain registrar have not been updated to use Netlify’s DNS hosting”.
ICANN says my domain is registered with name.com, but name.com has no account for me.
I’m showing that you have a DNS Zone here, however the DNS Zone is not using Netlify’s name servers that are mentioned here. The name servers being used are secureserver.net:
dig teacherrating.com NS +trace | tail -n 6
ATS49347N4S3MLVA0V5AMK40S9EPHQTG.com. 900 IN NSEC3 1 1 0 - ATS4C2C23KIN9BNGI6AP0PRP3CC7FH9M NS DS RRSIG
ATS49347N4S3MLVA0V5AMK40S9EPHQTG.com. 900 IN RRSIG NSEC3 13 2 900 20241124065019 20241117054019 29942 com. fGYgf4JH97T+cFeXeVUvFYjkAGjiuf8FgpJM45Vxpb4RlG2swPXFbU9c mFhcMkWdEQR5N3ANMBY895c1UHOA3A==
;; Received 461 bytes from 192.48.79.30#53(j.gtld-servers.net) in 66 ms
;; Received 69 bytes from 173.201.77.10#53(park20.secureserver.net) in 39 ms
This means that the Netlify DNS Zone is inactive. We have a Support Guide that explains how to detect inactive DNS Zones, the problems they cause and how to fix them:
Probably the easiest solution would be to configure the External DNS configuration mentioned here:
You would create an A Record for teacherrating.com that points to 75.2.60.5. For www.teacherrating.com you would create a CNAME Record that points to teacherrating.netlify.app. You would then delete the Netlify DNS Zone here.