Awaiting Netlify DNS for primary domain > 24 hours

I moved my domain from pointing to vercel to netlify. Ive been working on a new version of my site and finally moved the domain over. My domain was purchased from namecheap, I added the 4 netlify name servers there and copied over my DNS records such as email etc. over to Netlify as well. My primary domain ten23.agency has been stuck on Awaiting Netlify DNS, while www.ten23.agency has a check beside Netlify DNS but since that just redirects to my primary domain of course I cant actually access the site. My netlify domain for this site is ten-23.netlify.app. I wasnt sure if theres something I missed moving the domain over from being attached to a site hosted on vercel or what. Ive went ahead and removed the domain from vercel and also removed the whole repo from vercel as well hoping that would speed up the process.

@artsycoder533 Your nameserver records look correct for using Netlify DNS.

Your apex domain’s A record seems to point at Vercel though:

Your www has multiple A records pointing here:

I can’t advise what you may need to change, I’ve never used Netlify DNS, just pointing out what the public records are currently report as.

I removed the A record as that seems to be vercel specific and tried to add my domain again, this time it said my url is using Netlify DNS, however its still says Awaiting Netlify DNS at the moment.

@artsycoder533 I know from encountering similar threads previously that there does seem to be a situation where it gets “stuck”.

You could try the steps described in this thread:

Failing that you’ll need to await assistance from Netlify’s support team.

Its working now! I had the ip address for vercel as the A record still so I guess it was confusing things. Once I removed it and retried netlify DNS was able to finish.