The UI shows the required instructions when you click on “Awaiting External DNS”.
It says “Awaiting Netlify DNS” and it’s not clickable.
I’m afraid, it does not do that. Thisis what it looks like:
Anyways, here are the instructions:
which is also documented by the way.
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Ok sry, that’s really weird since it does look different for me:
But thanks for the help! I will set it up accordingly 
Update: And it worked like a charm! 
Awesome help!!
I have the same issue. Had not touched my settings for a long time, but suddenly about a week ago it stopped working. Just one of my domains luckily, not all of them!
I used an external DNS, the site would not load at all, tried changing to Netlify DNS but something is still not working properly even after I renewed the certificate. It sometimes says “Netlify DNS”, but sometimes also “Awaiting Netlify DNS”! Also I can’t renew the certificate anymore it seems like!
Please help! Domain: vassbo.net & kristoffer.netlify.app
It looks like you’ve successfully configured Netlify DNS and the site vassbo.net is up-and-running. Are you still having issues?
@sid.m I guess the DNS might be correct now.
But getting ERR_CERT_COMMON_NAME_INVALID error in Google Chrome, and a similar error with Bitdefender. (see image).
It might be a cache issue, but I tried on a new device and got the certificate error, this time I could continue, but got “503 Service Unavailable”, so it’s very unstable (see image)!
I did renew the certificate once a few days ago but I can’t renew it anymore, if that’s related!
Also the www. alias does not work (see image).
The fact the error messages you see include “nginx” means they are not coming from Netlify—also, the 503 and 404 also do not come from Netlify.
vassbo.net and www.vassbo.net load fine for me @Vassbo as shown below
Thank you! I believe the problem must be in the cache of my internet provider then (if that’s an option), as it seemingly works fine on mobile data, but not on my Wi-Fi. Strange that these issues started happening for multiple people this month after years of no issues for me!
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Hi there I am having an issue with awaiting Nelify DNS. The domain is Kaneenterprise.co Thank you for your help.
Hi there. I’m also experiencing the same problem. I’ve added the nameservers that netlify provided me on xneelo (i’ve also checked on https://dnschecker.org/ and the ns are also updated to the ns that i was given by netlify). But I’m still getting the “Awaiting Netlify DNS” message and it’s been like this since yesterday. Your assistance on this will be highly appreciated.
Netlify subdomain: https://ramalo-public.netlify.app
Primary domain: ramalo.co.za
You’re facing:
Hi there, I’m facing same Awaiting Netlify DNS issue.
I’ve added two records, one A and one CNAME record that point to CRM which I need my site to be connected with. Once I did that, I started getting this issue, and result of site not working.
marketfulmedia.netlify.app
marketfulmedia.com
Please advise, thanks.
Hi @jkyoplay,
Thanks for reaching out!
I see you have an A Record pointing to 162.159.140.166 and an ALIAS Record pointing to apex-loadbalancer.netlify.com. Those created records are not needed, I recommend removing those within the DNS Zone for the apex domain marketfulmedia.com.
I do see that you have the Netlify Name servers mentioned here configured correctly:
whois marketfulmedia.com | grep "Name Server"
Name Server: DNS1.P02.NSONE.NET
Name Server: DNS2.P02.NSONE.NET
Name Server: DNS3.P02.NSONE.NET
Name Server: DNS4.P02.NSONE.NET
Name Server: DNS1.P02.NSONE.NET
Name Server: DNS2.P02.NSONE.NET
Name Server: DNS3.P02.NSONE.NET
Name Server: DNS4.P02.NSONE.NET
After you remove the above mentioned A Record and ALIAS Record, please update this post and we’ll review the configuration to see if there’s any remaining issue. Thanks!
Hi @Melvin,
So thing is, I need the following:
A record: 162.159.140.166
CNAME: sites.ludicrous.cloud
These are pointing to an external CRM connection, which I require. Therefore I need it to work with these two.
Now, without these two, and with the ALIAS record there, it works, but you’re saying to remove the ALIAS as well?
Hi, your domain is resolving are you still experiencing this issue.
Hello, I’m presenting this problem:
I’m aware of this since yesterday morning, everything was ok before
hey @diegoremi , it looks like something didn’t sync properly in our DNS zone for you. I resynced it and confirm everything is working as expected again! Let me know if you have any other questions.
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Hello,
unfortunately, I am encountering the same issue with “Awaiting Netlify DNS”. It stopped working 48h ago. Netlify version works just fine.
Thanks for any help.
This should now be resolved.
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