Netlify Site Name:
genuine-torte-aefd85.netlify.app
Custom Domain:
britishcouncildatabase.org (purchased directly via Netlify)
Issue Description:
I’ve successfully deployed my site to Netlify, and it works fine when I visit the Netlify subdomain. I also purchased the custom domain britishcouncildatabase.org via Netlify and linked it to my project. However, when I try to access the site using the custom domain, it doesn’t load or shows a blank page.
DNS:
Since I bought the domain directly from Netlify, DNS should be automatically configured. I haven’t made any manual DNS edits.
Build Settings:
- Build Command:
npm run build - Publish Directory:
dist/ - Framework: React + Vite
(The site builds and deploys successfully with no build errors.)
Troubleshooting Tried:
SSL/HTTPS is enabled
Domain is listed as primary
Waited over an hour
Tried multiple browsers, cleared cache
Checked that deployment works on subdomain
Reviewed Ask Netlify and support articles
Request:
Can someone please check if there’s an issue with my domain configuration or deployment setup? I just want my custom domain to serve the deployed site correctly, like the Netlify subdomain does.
Thank you!