Two-factor authentication failure

I am trying to login to my account to resolve issues yet I appear to have been locked out of my account without any explanation.

When trying to login it reaches the two-factor authentication prompt but the authentication fails.

I am presented with a “DENIED” message.

Please help.

Hi, @cipheranarchist. I’ve created a support ticket about this and I see you have replied there already.

We’ll follow-up with you there.