My domain is currently registered under Netlify (via name.com). I initially used Wordpress.org as a hosting site for pepperkat.com, however, I have built a new website on Squarespace and want to link my pepperkat.com website to my SquareSpace hosting site. Every time I try to connect my registered domain with Netlify and connect it to SquareSpace after selecting name.com as the domain register, after a couple of days of attempting to connect, I keep getting a “connection error.”
Do you know what may be the problem?
This has been happening for a couple of weeks now and I’ll need my site up and running as soon as possible.
Do you happen to have a screenshot of where “transfer” is? The the support site is a little difficult to read and navigate (and I’m visually impaired so it’s challenging to see)
As long as you included all the relevant information in the support ticket I am sure a Netlify Support Engineer will help you through the rest of the process as soon as they can.
I have nothing to do with this, or Netlify, I am simply a community member helping guide people.
