Tried adding a custom domain to my site but received an error stating that my-domain or one of its subdomains is already managed by Netlify DNS on another team. I do not have any other teams or accounts so how can I rectify this issue?
We will need to know which domain you are trying to add.
Our Support team can remove the domain from that other account - provided you can verify ownership or control of the domain.
To do this, please create a DNS TXT record for
verified-for-netlify.<YOURDOMAIN> with a value of
verifying for netlify support case #102408. Let us know when that is done, and then we can delete the domain from the other account.
Hi, i’m not seeing this when I check for your TXT record.
% host -t txt verified-for-netlify.kimoyolabs.com Host verified-for-netlify.kimoyolabs.com not found: 3(NXDOMAIN)
Can you please take a look at this support guide and give it another go?
Thank you for the advice. I made the changes and it should work now
Hiya , thank you for your patience @CyberJumbie! I have removed the domain from the other account. Thanks for writing in and happy building!