Stuck operational credits flag blocking production deploys

PLEASE help us help you by writing a good post!

Hi Netlify team,

My site is affected by the known “stuck operational credits flag” bug — the dashboard shows “running on operational credits, production deploys and Agent Runners are paused” with deploys skipped due to “account credit usage exceeded,” even though my Usage & Billing page shows credits still available. This matches many other Free plan reports of the same issue in the past weeks.

Site: bestsale-com.netlify.app

Could you please reset the flag and re-enable production deploys for my team?

Thank you!

  • We need to know your netlify site name. Example: gifted-antelope-58b104.