Site name: monumental-puffpuff-05facb
Project ID: 579f3c69-8d54-4522-a1c1-be19829d9443
Custom domain: unclesfamilykitchen.com
My site’s primary domain (unclesfamilykitchen.com) has a working SSL certificate, but www.unclesfamilykitchen.com does not. I added it as a domain alias, and DNS correctly points to Netlify (confirmed via Google and Cloudflare DNS lookups), but the certificate section still only lists the primary domain. I’ve clicked “Renew certificate” three times over more than an hour with zero change to the “Updated” timestamp.
I’ve gone through the full SSL troubleshooting checklist:
- Both apex and www confirmed served by Netlify (server: Netlify header present on both)
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- No AAAA (IPv6) records on either domain
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- Exactly one A record on the apex domain, no duplicates
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- No CAA records restricting certificate issuance
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- No DNSSEC enabled
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- www.unclesfamilykitchen.com is correctly listed as a domain alias in Domain management
- Netlify’s status page shows all systems operational, so this appears specific to my site. Based on the docs, this looks like it needs a manual certificate re-provision to include the www subdomain. Would appreciate help getting this repaired.