Domain not working and old certificate

Support
,
1

Hello Netlify Support,

I’m experiencing an SSL provisioning issue after migrating my custom domains and changing the primary domain of my site.

Current configuration

My Netlify site is now configured with only the following domains:

I have removed the previous domain aliases:

crmconseil . com & relyumpartner . com

These domains are now redirected at the registrar (LWS) and are no longer attached to this Netlify site.

DNS configuration

DNS is managed externally by LWS.

Current DNS records for relyumpartner . com are:

  • A @ → 75.2.60.5
  • CNAME www → relyumpartner.netlify.app

Public DNS resolution confirms this:

nslookup relyumpartner.com 8.8.8.8

Result:
75.2.60.5

nslookup www.relyumpartner.com 8.8.8.8

Result:
www.relyumpartner.com
→ relyumpartner.netlify.app

Both Google DNS (8.8.8.8) and Cloudflare DNS (1.1.1.1) return the expected records.

Email configuration

Google Workspace is working correctly.

MX, SPF and DKIM have been verified and inbound/outbound email is functioning correctly.

SSL issue

Originally, Netlify reported:

relyumpartner . com doesn’t appear to be served by Netlify

After correcting the DNS, this error disappeared.

Now the SSL page reports:

Acme::Client::Error::RateLimited: too many failed authorizations for “*.relyumpartner.com”

or

Unable to verify challenge for *.relyumpartner.com:
DNS problem: NXDOMAIN looking up TXT for _acme-challenge.relyumpartner.com

However, my current site configuration does not use wildcard domains.

The site only contains:

What seems inconsistent

The HTTPS page still displays an old Let’s Encrypt certificate covering:

These domains have already been removed from the site’s Domain Management.

It appears that Netlify is still trying to renew or reuse an old certificate instead of provisioning a new certificate matching the current domain configuration.

Actions already performed

  • Verified external DNS propagation.
  • Verified A and CNAME records.
  • Removed incorrect DNS records.
  • Removed old domain aliases from Netlify.
  • Set relyumpartner . com as the primary domain.
  • Waited for DNS propagation.
  • Waited for the Let’s Encrypt rate limit to expire.
  • Clicked “Renew certificate” several times.

The error persists and the displayed certificate still references domains that are no longer attached to the site.

Request

Could you please check whether the SSL certificate state is stuck internally and manually reset/reprovision the certificate for:

  • relyumpartner . com
  • www.relyumpartner . com

Thank you very much for your assistance.