Came here searching for the same issue. My website is down too. I can access it using the deploy preview URL but Netlify’s load balancer is not working. Hopefully they will resolve it soon.
Sorry for the trouble! Our primary load balancer - 104.198.14.52 - is down due to an issue at our network provider, google. We’re tracking this incident on our statuspage at https://netlifystatus.com and will provide updates as things develop there and on twitter as @netlifystatus - please subscribe to one of those for the fastest updates.
To mitigate effects, if you can, do not use the load balancer; all of our normal CDN nodes, accessed by CNAME or Netlify-hosted DNS, are not affected. This article has some more details about the configuration of our CDN that may prove useful if you attempt to make changes to mitigate the problem:
We’ll continue to work with you here in the helpdesk as well but due to the outage we have very high rate of contact so our updates here will not be as real-time as those from statuspage.
We’ve got 1 site down too, first time we’ve had to use the special load balancer IP, and it’s down within a few days of setting it up. Normally netlify is nice and reliable, hope this is a one off.
All our netlify.app & earlier netlify.com domains are working OK
Hi Mistik! I’d love to know where this information is being circulated, so we can respond directly there if possible? thanks. Also, if those people are interested, we are happy to keep them updated here instead of through third hand information
As you can see from the thread I linked above with steps re: mitigation, the issue is related to issues with our load balancer, which is why some sites are working and some are not. Vercel has nothing to do with our load balancer on any level - this is an issue originating with an upstream cloud service.