Hi, I own the domain gymbarrel.great-site.net but when I try to connect it to my new Netlify account, I see the error:
“great-site.net or one of its subdomains is already managed by Netlify DNS on another team.”
I confirm I own the domain and want it removed from the old team. Please help free it so I can use it.
Thanks!
I’ve routed this request to our helpdesk, we’ll follow up via email.
Hello Netlify Support Team,
I previously deleted an old team/project that was connected to the domain executivecareergroup.com.
I have now created a new team and deployed a new project, but I’m unable to connect the domain because I receive this message:
“executivecareergroup.com or one of its subdomains is already managed by Netlify DNS on another team.”
Could you please help remove/release the domain from the old deleted team so I can attach it to my current project?
Thank you for your assistance.
hey @emmanuel1 it thanks for getting in touch, and sincere apologies for both the hassle and the delay here! it looks like this was resolved in the internal thread #1060872, but please don’t hesitate to reach back out if there is anything else we can assist with.