Request to Remove Domain from Old Team

Hi, I own the domain gymbarrel.great-site.net but when I try to connect it to my new Netlify account, I see the error:
great-site.net or one of its subdomains is already managed by Netlify DNS on another team.”

I confirm I own the domain and want it removed from the old team. Please help free it so I can use it.

Thanks!

I’ve routed this request to our helpdesk, we’ll follow up via email.