Hello please I want help
Today, when I wanted to open my private account, it remained like this. It did not open despite several attempts and I changed the password, but the same problem…
But the main problem is that with this problem I have lost all my sites. I need to link them to other sites. I would like you to please delete them.
How can I delete them when I cannot open the account?
I hope you can help as soon as possible
HI, @leymo. There are no sites at Netlify associated with the email address you used for this forum account.
What is the email address that you used to sign-up for Netlify?
You can post that information publicly or you can private message (PM) that to one of our support staff. I’ve confirmed that PMs are enabled for your forum login. Please keep in mind that only one person can see the PM and this will likely mean a slower reply than posting the information publicly. Please feel free to reply to however you prefer though.
Thank you for your reply .
Yes, not that, because I will publish the study email now
The email address I used to register with Netlify
*aymentalmoudi@isggb.u-gabes.tn *
There is no one here ?
Hello please I want help
Today, when I wanted to open my private account, it remained like this. It did not open despite several attempts and I changed the password, but the same problem…
But the main problem is that with this problem I have lost all my sites. I need to link them to other sites. I would like you to please delete them.
How can I delete them when I cannot open the account?
I hope you can help as soon as possible
Hi, @leymo. Your account was suspended for breaking our terms of use. We will not assist with freeing up these domains for use on other accounts at Netlify. You will need to find other hosting for your sites.
How can I cancel the DNS so that I can get my site back to work, because with the closure of my account, my site was closed. I want you to delete the DNS.
Hi, @leymo. None of the domains are registered using Netlify. In order to change the DNS you need to do that at the registrar. Netlify isn’t a registrar so we cannot assist with that. Contacting Netlify won’t work because we don’t control those domains in any way.
You need to contact the registrars for your domains to resolve this.
It seems that your understanding is not good
I’ll explain to you
This domain is mine. I had it in my account, which was closed, and there are 3 other domains that I want to transfer to my friend’s account, but it appears to me as registered.
@leymo As Luke stated earlier, your account was suspended for breaking our terms of use. You are not permitted to host your domain on another account. You will need to find other hosting for your sites.
I’m banning you from this forum for being rude:
You are forbidden from using Netlify using any email address. You have admitted to signing up again after we banned you which is a crime. I have located that new account and suspended it as well.
You need to understand that you are not allowed to use Netlify and we will ban any new account you create.
