DNS on another team

[alpacinodon]

Hello netlify ,

I lose 3 days a day to you because of not solving this problem, which is considered one click. Why do you treat the customer like this? You have no knowledge of what you are doing

Every time I send you an email, you respond late. We are at the end of 2023. They have to keep up with the times

Secondly, the problem I have is that I have to repeat it for the thousandth time, that I deleted the account that contained all my accounts, and now I cannot recover them.

Now I have a new account and I still deal with you because I did not know that when faced with a problem it is difficult to solve

Third, do not send me an article because if this is the solution, then they will close the community for solving problems

Fourthly, I do not want to lose more, and now I can give you the names of all the ones I used in the past, and I want to transfer them now.

And the evidence is in the picture

1 - gift4.cf

2- epic4.tk

3- 4stery.games

Now, no empty talk as usual. I lose every day and I don’t ask for anything from you. I want to transfer all of my site to a new account with you.

I want a solution, not words, please. I don’t want to lose more

Did you know that I faced a problem previously from the same server like you, but it was solved in one hour and 3 days, and the same problem. Can you imagine this failure that occurred with the team responsible for this problem?

[SamO]

Hi @alpacinodon,

@alpacinodon

I lose 3 days a day to you because of not solving this problem, which is considered one click. Why do you treat the customer like this? You have no knowledge of what you are doing

I’m sorry you feel that our response times are not in line with your expectations. In the forums you can expect a response within 3 to 4 BUSINESS days your first post was one day ago. Additionally this is the third post you’ve made in the forums. When you make duplicate post about the same issue it slows us down.

@alpacinodon

Secondly, the problem I have is that I have to repeat it for the thousandth time, that I deleted the account that contained all my accounts, and now I cannot recover them.

I understand what your problem is, but as I mentioned in the threads before I cannot remove the DNS from your other account without proof you own the domain. How do you get proof? Well go to name.com and set a TXT record with a link to the unlocked thread. From there I can remove the DNS Zone

@alpacinodon

And the evidence is in the picture

1 - gift4.cf

Finally, your pictures aren’t loading. Anyways I am closing your duplicate thread. Please follow up on the thread below if you have more questions.

How to remove dns to transfert my website to anather account

I can control everything in my NAME.COM account The problem is that you must delete the dns because I had an old account with you and I closed it, and now I have an account and I also pay monthly, but this domain must be deleted even though I prove that it is mine.