Production deployments not updating

Support
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1

site: chimerical-squirrel-e6530d.netlify.com
custom domain: https://avantus.com
staging site: https://dev--chimerical-squirrel-e6530d.netlify.app/

I’m having an issue where my production deployments don’t appear to be actually deploying any changes. Deploy builds run and don’t fail, but I’m seeing some variation on

3:09:03 PM: Starting to deploy site from 'web/public'
3:09:03 PM: Creating deploy tree 
3:09:03 PM: Creating deploy upload records
3:09:03 PM: 0 new files to upload
3:09:03 PM: 0 new functions to upload

where no files or only 1 or 2 files are being shown as deploying, though the PR on GitHub includes far more files.

I recently deployed a dev branch that was just a branch off our main branch (the staging site url above). The two deployed sites are not the same, though from the same commit, with the dev site showing the latest commits and the prod site still behind.

This appears to be a caching issue, but we’ve so far been unable to determine how to effectively clear it. Any help would be great. Thanks!

2

As an update, a newer deployment is exhibiting the same problem:

The preview link for that deployment and what is published at the production link appear to be out of sync.

3

Turns out the DNS for the site was being proxied through Cloudflare, which hadn’t been communicated prior to launch. Removing the proxy resolved our issues. Which is to say, not a Netlify issue at all. :upside_down_face:

4

Hey there, @elseloop :wave:

Thanks so much for coming back and updating this thread! Glad you found a solution.

Happy building :rocket: