Site name: **dubsy.netlify.app
Domain name: vdubsy.com
Only working as www.vdubsy.com on desktop
cant register http and cant use “vdubsy.com”
Anyway to fix this and also make it work on mobile?
**
@vDubsy Check and fix your DNS records.
Since your NS records are googledomains.com you’re using their DNS.
Which means you need to follow this documentation for the www:
https://docs.netlify.com/manage/domains/configure-domains/configure-external-dns/#configure-a-subdomain
This one for the apex:
https://docs.netlify.com/manage/domains/configure-domains/configure-external-dns/#configure-an-apex-domain
For the apex you currently have:
https://www.whatsmydns.net/#A/vdubsy.com
Which is not the Netlify ‘Load Balancer’, and would explain why it doesn’t work.
Still finding it hard to understand the process, if either you or someone else could hop into a call and help me out or give me a full run down! that would be much appreciated!
@vDubsy It’s not that complex.
For the apex (non www) the important part is:
So, set your A record to 75.2.60.5
(You currently have 198.51.44.6 set)
For the www the important part is:
So set the www’s, CNAME record to your-site-name.netlify.app
(Which you have done)
If you’re struggling with the UI of your provider, (Google for example), you would need to consult their documentation.
I can’t really break it down any further, or provide more detailed instructions than that, and I’m certainly not going to “hop into a call”, since I don’t even work for Netlify.
If it’s not enough you’ll need to potentially get an AI to walk you through it, or hire someone.