Not able to sign up and verify my account!

I got this error in the process of verifying my account: “We were unable to verify your identity and reinstate your Netlify account” . How do I resolve this issue please?

hello, thanks for reaching out! I can see your account was enabled today. You should not have issues logging in!

Yesss! thank you so much.

I have the same issue sir. My email for sign up is gandikotadevarayatents@gmail.com. Help me please!

@Gandikota To create a support ticket with the right team at Netlify:

Read and follow this Support Guide https://answers.netlify.com/t/support-guide-help-i-cant-login-to-my-netlify-account/119360

Done. Thanks. Waiting for response.

Issue is still not resolved!

@Gandikota Did you read the guide?

As it says:

A member of our fraud and abuse team will get back to you shortly!
If you do not hear back from us within 2 to 3 business days

The time between your two posts was only 6 hours.

1 Like