Let's Encrypt SSL certificate provisioning fails despite successful DNS verification

Hi Netlify Support,

I need help with SSL certificate provisioning for my custom domain.

Netlify site:
lucky-moxie-f93ef2.netlify.app

Custom domain:
gartenarbeitenschneiders.de

The website is successfully deployed and works correctly on the Netlify subdomain.

DNS verification in Netlify reports:
“DNS verification was successful.”

However, when I click “Provision certificate”, Let’s Encrypt provisioning fails with:
“We could not provision a Let’s Encrypt certificate for your custom domain.”

DNS configuration:

  • Apex A record: 75.2.60.5
  • www CNAME: lucky-moxie-f93ef2.netlify.app
  • No additional A record
  • No additional AAAA record intended
  • DNS verification is successful

Could you please check whether the SSL certificate provisioning is stuck and manually reset or re-trigger the certificate provisioning for my domain?

Thank you!