Let’s Encrypt certificate provisioning fails despite successful DNS verification

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1

Site name: joseiritual.netlify.app
Primary custom domain: joseiritual.fr
Domain aliases: www.joseiritual.fr, joseiritual.com, www.joseiritual.com
DNS provider: OVH

Hi,

I’m unable to provision a Let’s Encrypt SSL certificate for my site.

In Domain management → HTTPS, Netlify successfully verifies the DNS and displays:

“DNS verification was successful. We’re ready to provision a TLS certificate from Let’s Encrypt and install it on our CDN.”

However, when I click Provision certificate, it fails with:

“We could not provision a Let’s Encrypt certificate for your custom domain.”

I have already verified the following:

  • joseiritual.fr A record → 75.2.60.5
  • www.joseiritual.fr CNAME → joseiritual.netlify.app
  • joseiritual.com A record → 75.2.60.5
  • www.joseiritual.com CNAME → joseiritual.netlify.app
  • DNS propagation is complete globally for all four hostnames
  • No conflicting AAAA records
  • No restrictive CAA records
  • DNSSEC for joseiritual.fr was checked with DNSViz and reports Secure
  • Netlify’s own DNS verification succeeds

Despite this, certificate provisioning continues to fail and HTTPS currently produces a certificate/security warning.

I also noticed a recent forum report involving a .fr domain with a possible ACME validation/provisioning issue on Netlify’s side.

Could you please check the SSL/ACME provisioning state for joseiritual.netlify.app and determine why Let’s Encrypt provisioning is failing?

If there is stale certificate/ACME state associated with the site or domains, could you please reset it and re-trigger provisioning?

Thank you!