Issue Linking Domain 'sani.dev' to My Netlify Account

[sanitech94]

I am writing to express a concern I have encountered while trying to link my domain, ‘sani.dev,’ to my Netlify website resilient-cajeta-02ed02.netlify.app. Despite owning this domain, I am facing difficulties completing the setup due to an error message indicating a conflict.

The specific error I am encountering is: “Add the domain to Netlify. You must own sani.dev to complete all the steps. The name sani.dev has a conflicting custom domain in another account.” This is perplexing, as I am the sole owner of ‘sani.dev,’ and to my knowledge, it should not be linked to any other Netlify account.

I would greatly appreciate your assistance in resolving this matter. Could you please investigate why this conflict is occurring and guide me on how to successfully link my domain to my current Netlify account? This issue is hindering my project’s progress, and I am eager to get it resolved promptly.

[dig]

@sanitech94

I am the sole owner of ‘sani.dev,’

Technically you are a registrant, not an owner.

Though you may have registered the domain this doesn’t mean someone hasn’t previously registered it.

You can see the Wayback Machine has indexed it previously and DNS History shows records as far back as 2021.

@sanitech94

I would greatly appreciate your assistance in resolving this matter.

The first step is to read through the following support guide

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: September 2023 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exist on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…

[sanitech94]

Thanks, I went through the guide and it is very helpful. However, I’ve added the TXT file in my godaddy records and waiting for netlify to authenticate my ownership for this domain. Should I do anything else?

[SamO]

Hi, I have removed the DNS zones from the other account. You should be able to add this domain now. Thank you!

[sanitech94]

can you please double check?
still the same message occurs.

[SamO]

@SamO

sani.dev

Hi, try one more time please!