I’m having issues to set up my IONOS domain.
This is my netlify site name: omdtravel.netlify.app
and www.omdtravel.com is the domain from IONOS.
The status on my domain page on Netlify says “Awaiting External DNS” all the time.
I’ve tried removing it and creating it again but it’s still the same.
And when I try to set up the Netlify DNS adding the domain I get this error: “A DNS zone for this domain already exists on NS1, the DNS provider backing Netlify DNS”.
It appears you have tried adding omdtravel.com to Netlify DNS while also have Squarespace DNS configured @itsraulsanz
$ dig omdtravel.com NS
omdtravel.com. 3600 IN NS dns1.p02.nsone.net.
omdtravel.com. 3600 IN NS dns2.p02.nsone.net.
omdtravel.com. 3600 IN NS dns3.p02.nsone.net.
omdtravel.com. 3600 IN NS dns4.p02.nsone.net.
omdtravel.com. 3600 IN NS ns01.squarespacedns.com.
omdtravel.com. 3600 IN NS ns02.squarespacedns.com.
omdtravel.com. 3600 IN NS ns03.squarespacedns.com.
omdtravel.com. 3600 IN NS ns04.squarespacedns.com.
This won’t work.
If you are wanting to use Netlify DNS you will need to remove the Squarespace DNS records then following the procedure of adding a custom domain to your site.
Alternatively if you do not wish to use Netlify DNS and rather use Squarespace DNS follow the configure external DNS documentation instead.
Thanks for your answer.
I’ve never used Squarespace so it must be a conflict.
I’m pointing these DNS servers from my domain. Are they correct?
dns1.p09.nsone.net
dns2.p09.nsone.net
dns3.p09.nsone.net
dns4.p09.nsone.net
The servers from dig are p02.nsone.net but you have quoted p09.nsone.net. Ensure whichever are provided by Netlify are the ones you set at the registrar. However until *.squarespacedns.com name servers are removed you will continue to face issues.
The problem is that I can’t get any servers provided by Netlify from my dashboard. When I try to add the domain I get the “A DNS zone for this domain already exists on NS1, the DNS provider backing Netlify DNS” error.
So I copied the dns server list from the forum and I tried with them. Is that not ok?
And I don’t know how to remove the squarespace dns servers. In my domain provider panel can’t see anything pointed to there:
That won’t work.
Have you read through this support guide regarding the error you are seeing?
